How to Successfully Onboard a New Employee
Mar 27, 2019
Overlook the onboarding process at your own peril. The first days an employee spends on the job are vital to their experience, since this is when their expectations will be set.
Invest time in your new hires, and you’ll see employee turnover decrease and your ROI increase.
Here are some of the ways you can successfully onboard a new employee.
Give Them an Employee Handbook
The handbook contains, firstly, a brief overview of the organization. It talks about the broader mission, values and policies, and goes on to include details like who the customers are, what the culture is like, and who the team members are.
It takes time and effort to develop a handbook, but it’s a valuable ongoing resource to have.
Curate a Guide to Onboarding
Gather the best reading material there is in the industry, coupled with your external content and internal processes and create a holistic guide to onboarding.
This also lets your new hires know how fast they can advance in an industry.
Have Attainable Goals Set in Place
From the very beginning, make sure the new hires have the direction they need, as well as actionable items. Identify some easy to attain goals so they can find success immediately – this gives them the energy to keep going from the start.
Don’t leave them lurking in the dark about how to go about their work either; hand them the resources they need, and introduce them to the people they’ll need to work with. The clearer your plan is laid out, the likelier both the employee and the company will be in a winning situation.
It’s also a good idea to enforce repeatable processes. Such scalable processes give your employees access to a structured and organized onboarding process, and ensure they have everything they need for successful performance.
Provide a Mentor and Give Feedback
You can alleviate the stress new hires initially feel by offering them mentors they can go to for answers to any questions. These mentors should have regular one-on-one time with the employees for at least the first couple of months, so they remain engaged and feel connected.
This strategy also helps employees stay in touch with their challenges, frustrations and success. During this time, you can also connect with the employees on a more personal level, which helps create a human connection.
Mentors should also be encouraged to work directly with employees for at least a week. This way, the employees will have the assurance that they have someone ready to help them at any given time.
Finally, remember to take it slowly. Onboarding can be a somewhat overwhelming process, and you want to avoid stressing out new employees with a deluge of information! Keep the onboarding process simple and relaxed.
Focus on having new hires meet the people they’ll be working with rather than having them start work from the first hour. Above all, ensure your employee realizes it’s great to be working with you!
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